By using the shoplts.com website you agree to the following terms and conditions:
At Legacy Team Sales, your satisfaction is our ultimate goal. We pride ourselves on producing some of the highest-quality printing and embroidery available. Please contact us within one week of receiving your order if you are not satisfied with your custom order for any of the following reasons: (a) the blank items themselves are defective or flawed; (b) the quality of the decorating (i.e. the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design you submitted and/or approved. In the event of any such issues, we will work with you to resolve those issues to your satisfaction and will accept returns when necessary.
Unfortunately we cannot return/exchange items because of sizing issues so please refer to product documentation closely before ordering. For customized or decorated items, pay close attention to your artwork proof (including spelling, wording, layout, etc).
Guaranteed Delivery Dates
Custom or decorated items typically ship within 10 business days of order, assuming that artwork is received and approved in a timely fashion. Artwork requiring extensive modification or changes by the art department takes more time and may require your additional approval before it can be printed and may therefore extend delivery dates beyond those originally displayed on the website at the time of ordering. The length of delays due to art approval will depend on how fast you respond to our email requests for approval. In the event of delays due to backordered products, we will contact you and you will have the options of waiting for the backordered items, substituting replacement items, or cancelling your order for a full refund.
Legacy Team Sales is not responsible for delivery delays resulting from factors out of our control.
It’s always best and the least expensive to plan ahead and place your order well in advance of your event or needed date. Rush Service is offered as a convenience to our customers needing their items faster than our standard delivery time. Rush orders are subject to availablitiy in our print schedule, and may incur a rush fee. Please notify your sales rep immediately if you need Rush Services.
We have made the best effort to make colors displayed on our website and in our designs as accurate as possible. However, due to variations in computer monitors, inks, and garments, ink colors and product colors are not guaranteed to match the colors you see on your screen.
If you require specific colors in your artwork, please inform your sales rep at the time of order. There may be a pantone color fee applied.
*PLEASE NOTE: Printing ink on garments is very different from printing or painting on paper or other surfaces. Therefore, there may be slight variations between a given Pantone color on a garment when compared to the same Pantone color on other media. We will make every effort to match requested Pantone colors; however, we do not guarantee a perfect color match when compared to other media.
We accept all major credit cards (Visa, Mastercard, Discover and American Express) at the time of checkout
Payments can also be made by money order or business check, but this may delay your order as payment must be received before your order is processed.
As a convenience to our educational customers, we offer the option to pay by school Purchase Order. Please note that when paying by purchase order, you will be subject to NET30 terms that begin at the time of order. A signed copy of the PO is required at time of order. Contact us if you need a quote send before submitting an order.
All images, designs, clipart, illustrations and any other content available on the shoplts.com website are copyrights, trademarks, and/or intellectual property of Legacy Team Sales and other third parties and may not be used without permission. Any other use is strictly prohibited. Designs created by Legacy Team Sales and listed on the website are for use only in orders with Legacy Team Sales.
Use of Third Party Logos and Trademarks
Many companies, schools, colleges, and other organizations use logos are that trademarks and/or copyrights of those organizations. Legacy Team Sales reserves the right to reject any order that includes or may include images or logos that are or may be trademarks and/or copyrights of a third party. Legacy Team Sales is not responsible for the logos provided by customers – it’s the customer’s responsibility to ensure they have the proper rights to a logo before submitting it to be printed. Legacy Team Sales may be able to print logos for some colleges and other schools, but due to royalty considerations, such designs may result in additional charges for your garments. Legacy Team Sales may, at its discretion, require written permission from the owner of a trademark or copyright image included in a design. If you have any questions or concerns, please contact our customer service department before placing your order.
Legacy Team Sales has the sole discretion to reject any order that it deems to be inappropriate for production by Legacy Team Sales for any reason.
Limitation of Liability
Legacy Team Sales will not be responsible for any losses or delays in transmission of orders due to malfunctions in communications facilities, or arising out of the use of any Internet Access Service Provider or Internet Service, browser software, computer virus, or any other Internet or computer related issue. Legacy Team Sales is not responsible if your credit card payment is not processed by your credit card company or any other delays in payment processing.
The information and materials contained in this website, including text, graphics, links or other items, are provided “as is”, “as available”. Legacy Team Sales does not warrant the accuracy, adequacy or completeness of the information and materials on the website and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.
In no event will Legacy Team Sales be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Legacy Team Sales, or representatives thereof, are advised of the possibility of such damages, losses or expenses. You agree to defend, indemnify and hold Legacy Team Sales and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or relating to your use of Legacy Team Sales’s website (shoplts.com), your violation of this Agreement, or your violation of any rights of another.